TrueWork

A good team
isn't luck anymore.

Owners see what the team sees.
Good work always counts.

How many stores do you run?
Not you? I manage more than one store
Maria wiping the counter alone after closing

This is Maria.

Closes three nights a week. Covers when someone calls out. Nobody asked her to.

The owner laughing with a coworker while Maria carries a bus tub behind them

You see her maybe four hours a week.

Someone else is louder in those hours. So the raise goes to him.

What you see The store with only one worker in colour What your crew sees The same store with the whole crew in colour

Your crew saw the whole thing.

Who carried the shift, who coasted. They just had no way to tell you.

Try it yourself.

Watch your crew work. Then pick who did the most.

The owner alone at night with schedules and a laptop

It's not that you weren't paying attention.

Every tool you had showed you your view. An "anonymous" survey isn't anonymous with five people. Nobody gave you a second set of eyes.

The owner alone in the empty café at dawn, hands on the counter, looking down at his phone. On the screen, a text from Maria: “Hi. I’m not coming back. Sorry.” Beside it, her folded apron with a MARIA name tag and her keys.

Eight months later, she's gone.

Replacing her costs more than the raise would have.

Her crew had been saying it for months.

Every week, they rate each other. This is Maria's.

Maria · how her crew rated hereach week
where she had been week 6 wk 1 wk 14 it never came back up
She started slipping in week six. You found out in month eight, when she quit.

That's what TrueWork does.

Once a week, five taps. Everyone rates the people they worked beside. You get the number they agree on.

Maria S.
14 weeks on record · rated out of 10
Teamwork8.4
Cleaning7.9
Communication8.1
Each person sees their own. You see all of them. Nobody sees who gave what: not the team, not you.

One week decides nothing. Only months count. No bad shift or grudge can move it.

The owner speaking with Maria, hand on her shoulder

So you have the conversation in week seven.

Not month eight. She stays. And the next raise goes to whoever earned it.

An owner parked outside his stores, checking his phone before the day starts

Monday. Four stores.

Four managers check in. All good.

Store 1✓All good
Store 2✓All good
Store 3✓All good
Store 4✓All good
The owner walking in, greeted by the manager, crew working behind

That's how you see every store.

A few hours a month, through its manager, the one person you're trying to judge.

The owner alone in the empty café at dawn, hands on the counter, looking down at his phone. On the screen, a text from Maria: “Hi. I’m not coming back. Sorry.” Beside it, her folded apron with a MARIA name tag and her keys.

And yet people keep leaving one of them.

Store 13quit
Store 22quit
Store 38quit
Store 43quit

Store 3 lost eight people this year. The others lost two or three. Ask the manager why, and it's always the market.

What you see A store with only one worker in colour What the crew sees The same store with the whole crew in colour

The crew already knows.

Who carries the store, who coasts. Which manager covers for people, which one blames them. None of it reaches you.

Try it yourself.

You're at Store 3 for the morning. Then pick who did the most.

TrueWork gives you a signal from every store, every week, that doesn't pass through the manager.

Once a week, five taps. Crews rate each other, and their manager. Each person sees their own; you see all of them. Nobody sees who said what.

Monday, with TrueWorkcrew rating out of 10 · first 9 weeks
Store 1
7.7
Store 2
8.7
Store 3
6.4
Store 4
8.8
Store 3 started dropping in week five. Before anyone quit. Before the manager's report said anything but "all good."

Same Monday. One store is telling you something.

A manager who builds a team, or one who reports well. Now you can tell, months early.

The owner and the Store 3 manager, face to face at the counter

So you sit down with Store 3's manager in week six.

While the crew is still there. Not after the next three quit.

Rolling it out

SetupDone in one shift, store by store.
IntegrationNone. Crews use their own phones.
ManagersRated by their crews, same as everyone.
YouSee what the crew sees. Decide from it.
PricingPer store, by crew size. No contract.
Show this to your crew
70 seconds. Written for both sides.
The owner standing with the whole crew

The store runs itself when good work always counts.

No card. No contract. No new devices.

Get TrueWork